Special Requests and Assistance

Please let us know in advance if there is anything we can do to make your journey more comfortable.

How can Nauru Airlines assist passengers travelling with special needs or reduced mobility?

Nauru Airlines is able to assist with special needs or reduced mobility and we ask that you notify us 72 hours prior to travel of any special needs or assistance which may be required. We are able to offer wheelchairs and meet and assists, so please let us know and we will do our best to ensure your journey from start to finish is smooth and comfortable.

 
Can Nauru Airlines provide priority boarding to passengers with special needs?

At Nauru Airlines, we will do our best to ensure passengers requiring special assistance are boarded in a manner which is comfortable, dignified and non-discriminatory as far as reasonably possible.

 
Is Nauru Airlines able to cater to special dietary requirements?

If you have special dietary requirements including, but not limited to, allergies to certain foods or requiring vegetarian, vegan, halal, ovo-lacto, and pescatarian meals, please ensure that you notify our Reservations Team at least 72 hours prior to your flight.

If our team is not notified in advance of your dietary requirement, we may not be able to cater to your specific dietary requirements whilst on board.

 
Is it possible to request a specific seat?

Pre-reserved seat selection is allowed for Flexi Saver and Business Class fares. 

Please contact our reservations team as soon as possible or a minimum of 72 hours prior to departure to request a specific seat within your booking class. Please note that a request does not guarantee your seating preference.